My Dealeo Privacy Policy

 

  1. Who are we?

1.1 We are Nazase Limited T/A Mydealo.com. For privacy queries, you can contact us at info@mydealeo.com. Other contact details are available on our website.

  1. What’s the point of this policy?

2.1 This policy explains what to expect when we collect personal information from users of our website/app. We are the “controller” of this information. Please use our service only if you are completely happy with this policy.

2.2 This policy generally covers information provided to us. If you give personal information to other entities, such as payment providers or other websites, please check their privacy policies.

  1. Might the policy change?

3.1 Yes. We will take reasonable steps to notify you of the new version.

  1. What do we collect?

4.1 Information you upload to our service or otherwise provide us, including:

    • Your name and contact details
    • Account information such as your username and password
    • Details about your transactions on our service
    • Your friend’s information if you use our “refer a friend” or similar service
    • Information provided for display in reviews on our service or included in communications with us, including surveys and feedback
    • Contact or other information given or allowed for use in newsletters or other marketing

4.2 Automated information about your use of our service, such as:

    • IP address used to connect your device to the internet
    • Connection information such as browser type and version
    • Information about your device, including device-type and identifier, operating system, and platform
    • Mobile network data
    • Unique reference number linked to the data you enter on our system
    • Login details, the site from which you arrived at our service
    • Details of your activity with date/time stamps, including pages you visited and your searches/transactions

4.3 Information about you provided to us by other people, such as:

    • Limited billing information sent by our payment provider or the relevant app store for verification purposes, e.g., your name, email address, and billing address
    • Information from social media or other websites if you log in via them, potentially including your name, email address, profile photo, and date of birth
  1. What’s our reason/legal basis for collecting the information?

5.1 To take steps at your request to enter into a contract with you and/or to perform such a contract. This applies to initial inquiries and to account, contact, and transaction information.

5.2 For our “legitimate interests,” e.g., sending marketing communications about our similar products, managing and improving our service, tracking usage patterns, and preventing or detecting fraud or abuse. This applies to contact details, automated usage data, “refer a friend” contact details, and surveys and feedback.

5.3 With your specific consent on our service (e.g., by selecting a consent box) for certain kinds of marketing. You can withdraw permission at any time as explained on our service or by emailing us at the above email address.

  1. How long do we keep personal information?

6.1 Until you ask us to delete it (which you can do by email) or your order is complete.

6.2 We may hold onto some or all of your information for longer if reasonably needed for legal, regulatory, or tax reasons, to deal with disputes, prevent fraud or abuse, and/or enforce our terms and conditions (typically up to six years).

6.3 We will keep your information used only for newsletters or other marketing until you tell us to stop sending you such messages.

6.4 Automated browsing information is generally kept for up to 26 months.

6.5 Friend referral contact information is kept for up to 6 months.

  1. To whom do we send or make available your personal information?

7.1 To service providers such as delivery and warehouse companies, hosts, payment providers, customer service providers, and businesses that help us send communications or monitor our service, and those providing e-commerce, online advertising, analytics, social media, review management, customer survey, and other services.

7.2 To other users of our service if you leave a review (your name), win a competition (your partial email address), or make a social media post about us or our products (your social media handle).

7.3 To regulators, the police, and other law enforcement or official authorities to help deal with fraud and abuse and/or comply with legal requirements and/or protect us or others.

7.4 To insurers and professional advisers in connection with our insurance cover or to deal with legal claims.

7.5 To potential buyers in the case of an actual or proposed sale, merger, or business combination involving all or the relevant part of our business.

  1. Do we send your information outside the UK?

8.1 Your personal information is stored within the UK and is not transferred to any other countries except as follows.

8.2 Your personal information may be transferred outside the UK (generally to the US) by companies that provide us with hosting, analytics, advertising, app admin, email, social media, and other services. If so, we will ensure there is a legal basis, for example, under contracts with standard contractual clauses sanctioned by the Information Commissioner that provide adequate safeguards for your personal information.

  1. What rights do you have?

9.1 If the legal requirements are met, you have the right to:

    • Ask us for access to your personal information
    • Rectify mistakes
    • Delete or restrict its use in certain circumstances
    • Data portability
    • Withdraw any consent given (e.g., marketing)

9.2 You may also have the right to object to the use of your personal information in certain circumstances.

9.3 If you have a complaint about how we are dealing with your personal information, please contact us via the email address above. If you are not happy with our response or think we are not handling your personal information in accordance with the law, you have the right to complain to the Information Commissioner’s Office (ICO). 9.4 For more information about your rights, visit the ICO’s website: www.ico.org.uk.